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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mihai Surdeanu

Mihai Surdeanu

September 11, 2024

5  out of  5
rating by Mihai Surdeanu
"Excellent customer service!"
We responded:
"Thank you, Mihai! I'm glad you found our customer service excellent. If you need any further assistance, we're here to help. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Ron Marlin

September 10, 2024

5  out of  5
rating by Ron Marlin
"Great Team!"
We responded:
"Thanks, Ron! We're glad you think our team is great. If you ever need anything, we're here to help. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Jared Colby

September 4, 2024

5  out of  5
rating by Jared Colby
"After a week of playing phone tag, many questions and answers, as well as scheduling difficulties, I was finally able to get my insurance policies up and running thanks to Dustin and Team from Tom DeBerry's State Farm office. Great customer service, no nonsense or haggling, never felt pushed. Only looking out for what was best for me. I am so happy to be ending my relationship with my old insurance company, and moving over to State Farm. Thank you Tom DeBerry for having a great team, and sales representative Dustin knows exactly how to get things done (all over the phone and email nonetheless) thank you!"
We responded:
"Jared, thank you for sharing your experience. I'm glad Dustin and our team could assist you in getting your insurance policies set up despite the initial challenges. It's great to know you felt supported and never pressured throughout the process. We appreciate your trust in us and are happy to welcome you to State Farm. If you have any further questions or need assistance, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Robert Barker

September 3, 2024

5  out of  5
rating by Robert Barker
"Smooth and simple! There's a reason that State Farm is number one! Happy to have them!"
We responded:
"Robert, thank you for your positive feedback! I'm glad to know you had a smooth and simple experience with us. We appreciate your trust in State Farm and are happy to have you with us. If you ever need any assistance, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Simran Singh

August 27, 2024

5  out of  5
rating by Simran Singh
"Andrea was a great help with setting up my car insurance. She was fast and very nice."
We responded:
"Simran, Thank you for your wonderful review! I'm glad Andrea could assist you quickly and kindly with setting up your car insurance. We appreciate your feedback and look forward to helping you with any future needs. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Norris Dodd

August 22, 2024

5  out of  5
rating by Norris Dodd
"The agent and staff were very responsive and called prompty on at the appointed time. He asked numerous question to get an understanding of our specific insurance needs inclduing some of our background history and getting to know us a bit. They are working on quotes with various options to evaluate together during the next call or visit. And it's geat to know that they're a local company and will provide quality constumer service!"
We responded:
"Norris, thank you for your positive feedback. I'm glad to hear that our team was responsive and thorough in understanding your insurance needs. We take pride in providing quality customer service and being a local company. We look forward to continuing to assist you with your insurance options. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Tom Doran

August 20, 2024

5  out of  5
rating by Tom Doran
"Always first rate"
We responded:
"Thank you, Tom, for the positive feedback!"
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Eloise Vanden Plas (Lou)

August 17, 2024

5  out of  5
rating by Eloise Vanden Plas (Lou)
"Have had State Farm in multiple states and they’ve always helped me to the best of their abilities."
We responded:
"Hey Lou, Thanks for the awesome review! I'm glad to hear that State Farm has consistently met your needs across different states. If you ever need anything else, feel free to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Kelly Kay

August 17, 2024

5  out of  5
rating by Kelly Kay
"I've had State Farm with Tom as my agent since forever. My parents as well. Yes, I have shopped around to compare. If anyplace was cheaper, it was by a miniscule amount and, given the phenomenal customer service I ALWAYS receive from Tom and his staff, simply wasn't worth the switch to me. I have 2 cars and my home insured. When I reach out about a certain coverage, they always explain it in simple terms I understand and they will be honest if they think it's not something that would benefit me. They're out to serve their customers as best and honestly as possible, not just to make a sale. You can't go wrong with State Farm through Tom DeBerry. 8/17/2024 I had to call Tom's office yesterday because life happens. Sarah was so incredibly patient with all my questions and explained everything in plain language and helped to not only relieve some of my anxiety but I also felt much better being armed with all the info and having a better idea of possible or probably outcomes. Thank you Sarah!"
We responded:
"Thank you for taking the time to leave us this 5 star review and for your continued loyalty to our agency, Kelly! We strive to provide you with the insurance you need at a value you deserve and we pride ourselves with giving you great customer care! Never hesitate to contact us with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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Meta Mason

August 14, 2024

5  out of  5
rating by Meta Mason
"Andrea helped us navigate some unusual circumstances with a homeowners policy. We appreciated her personal attention."
We responded:
"Hey Meta, Thanks for the awesome review! I'm really glad Andrea could help you with your homeowners policy. We appreciate your kind words and are always here if you need anything else! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Mimi B

August 12, 2024

5  out of  5
rating by Mimi B
"Sarah was MOST helpful with adjusting my homeowner’s insurance—which hadn’t been done since my mother passed in 2006. Wasn’t a high priority then…but is now. Many thanks, Sarah! Mimi Brodar"
We responded:
"Hey Mimi, Thanks a ton for your review! I'm so glad Sarah could help you adjust your homeowner’s insurance. It's great to know she made the process easier for you. If you need anything else, feel free to reach out! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Jim Hunter

August 10, 2024

5  out of  5
rating by Jim Hunter
"Tom is good, and his staff is great! I would insure no where else. State Farm itself is one of the best insurance complains on the planet. For all your needs. I have been with State Farm for sixty years. I have had over that period the kinds and number of losses one would expect. They never blinked and always paid fairly. Jim Hunter"
We responded:
"Hey Jim, Thanks a lot for your awesome review! I'm glad to know that you’ve had such a positive experience with us and State Farm over the years. Sixty years is quite a journey! Our team is always here to help with all your insurance needs. We appreciate your trust and loyalty. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Sally Hein

August 8, 2024

1  out of  5
rating by Sally Hein
"So hard to get in touch with anyone and it takes them forever to call you back. They use to be so friendly and helpful. Now I wait 4 hours to hear from anyone."
We responded:
"Sally, thank you for your feedback. I'm sorry to hear about your recent experience with our office. We strive to provide prompt and friendly service, and it's concerning to learn that we fell short. Your comments are important, and we will work on improving our response times. Please feel free to reach out to our office if you have any further concerns or need assistance. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Colin Jones

Colin Jones

August 7, 2024

5  out of  5
rating by Colin Jones
"My State Farm office is great. I love being able to talk to a real person right away and quickly get any issue resolved!"
We responded:
"Hey Colin, Thanks a lot for the awesome review! I'm glad you appreciate being able to talk to a real person and get your issues resolved quickly. We're always here to help! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Beth Miner

August 6, 2024

5  out of  5
rating by Beth Miner
"After deciding to retire from my bed and breakfast, my home needed to be converted to a personal primary home. I called the office and spoke with Sarah who got to work right away and within two days she was back to me with the underwriting and premium details. Thanks Sarah and thank Tom as well. Beth"
We responded:
"Hi Beth, Thanks so much for your wonderful review! I'm really glad Sarah could assist you so efficiently with converting your home to a personal primary home. I'll definitely pass on your thanks to her. If you need anything else, feel free to reach out! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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AuDios AuDios

August 5, 2024

5  out of  5
rating by AuDios AuDios
"Needed quick reliable help on reinstating my insurance and Sarah was able to help me out without a hitch. Great work!"
We responded:
"Hi! Thanks a bunch for the awesome review! I'm so glad Sarah could help you reinstate your insurance quickly and smoothly. We’re always here if you need anything else! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of April Duran

April Duran

August 5, 2024

5  out of  5
rating by April Duran
"Sarah was able to help me out with my request within 24 hours of our phone call. Thank you so much Sarah and Tom DeBerry office!"
We responded:
"Hi April! Thanks a bunch for your awesome review! I'm so happy Sarah could assist you so quickly. We appreciate your kind words and are always here if you need anything else! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Charlotte Rosen

August 5, 2024

5  out of  5
rating by Charlotte Rosen
"Great service! Best premium rates. Knowledgeable, professional."
We responded:
"Hi Charlotte, I'm really happy you found our service great and our premium rates the best! Our team works hard to be knowledgeable and professional. If you need anything else, we're here for you! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Gabriel Rivera

Gabriel Rivera

August 2, 2024

5  out of  5
rating by Gabriel Rivera
"I was helped by Sarah who was able to get me cards from the past that MVD required be very specific, everyone in the office there has helped me with so much professionalism."
We responded:
"Hi Gabriel! Thanks a bunch for your awesome review! I'm so glad Sarah and the rest of our team could assist you with the specific cards you needed from the MVD. We always aim to provide professional and helpful service. If you need anything else, feel free to reach out anytime! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Anna Queen

August 1, 2024

5  out of  5
rating by Anna Queen
"Thank you, Dustin, for your help I enjoyed your cervices thank you for having in the State Farm policy"
We responded:
"Hi Anna! I'm so glad you enjoyed our services and that Dustin could help you out! We're grateful to have you with State Farm. If you ever need anything else, feel free to reach out! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Holly Roper

July 31, 2024

5  out of  5
rating by Holly Roper
"Helpful, friendly, and efficient! A hassle free transition of my car insurance."
We responded:
"Hi Holly, Thanks a bunch for your awesome review! I'm so happy you found our team helpful, friendly, and efficient! We're glad the transition of your car insurance was hassle-free. If you need anything else, feel free to reach out anytime! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Nicolas Pita

July 30, 2024

5  out of  5
rating by Nicolas Pita
"This review specifically is for Dustin Bradley, one of the account representatives. Dustin helped me coordinate car and home insurance quickly and efficiently. Highly recommended."
We responded:
"Hi Nicolas, thanks a bunch for the awesome review! I'm really happy to hear that Dustin was able to help you coordinate your auto and home insurance quickly and efficiently. We’re grateful to have him on our team! If you ever need anything else, don’t hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Maureen Mcgee

July 30, 2024

5  out of  5
rating by Maureen Mcgee
"We contacted the DeBerry Agency. And were directed to agent Agent Dustin Bradley who was very helpful . And guided us through the maze. He did an excellent job."
We responded:
"Hi Maureen! Thanks a bunch for your awesome review! I'm so glad Dustin was able to guide you through everything and provide such helpful service. If you ever need anything else, we're here for you! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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Ross Quigley

July 30, 2024

5  out of  5
rating by Ross Quigley
"Tom DeBerry’s office is amazing! Tricia and Sarah have gone above and beyond in helping out a stressful situation. We could not have had a more professional group and so thankful for everyone involved."
We responded:
"Hey Ross! Thanks a ton for your awesome review! I'm so glad to hear that Tricia and Sarah were able to help you out during a stressful situation. Our team always strives to provide professional and supportive service. If you ever need anything else, don't hesitate to reach out! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
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firstname lastname

July 27, 2024

5  out of  5
rating by firstname lastname
"couple years of excellent service, added a policy today, superlative ease."
We responded:
"Thanks a bunch for the awesome review! I'm so glad you're happy with our service over the years and that adding a policy was super easy for you! If you ever need anything else, we're here to help! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"