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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Caesar

James Caesar

August 22, 2025

5  out of  5
rating by James Caesar
"David was very easy to work with, honest with me and i greatly appreciate that! He saved me money and bundled everything i needed into one plan!"
We responded:
"Thank you, James! I'm happy to hear that David provided you with honest and helpful service. It's great that he was able to save you money and bundle everything into one plan. If you have any more questions or need further assistance, feel free to reach out!"
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Scott Ruth

August 21, 2025

5  out of  5
rating by Scott Ruth
"Long-standing client here -- I just needed to change the credit card used for premium payments, and Sarah got that done easily and quickly. Also needed a vehicle's cards resent which was also fast and easy. Sarah arranged it all while being very pleasant indeed."
We responded:
"Thank you, Scott, for your feedback! I'm happy to hear that Sarah was able to assist you efficiently with your requests. Our team is dedicated to making your experience smooth and pleasant. If you need anything else, feel free to reach out!"
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Cat M

August 20, 2025

5  out of  5
rating by Cat M
"Melisa has helped me out several times because I keep getting locked out of the App and she has been patient and understanding each and everytime! She is an asset to Tom DeBerry State Farm office and I give her ☆☆☆☆☆ I appreciate you, Melisa very much! Thank you so very much!"
We responded:
"Thank you, Cat! I'm happy to hear that Melisa has been able to assist you with the app. Her patience and understanding are truly valued in our office. We appreciate your kind words and your support! If you need anything else, feel free to reach out."
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Keith Woods

August 18, 2025

5  out of  5
rating by Keith Woods
"In our present time, some people are impatient and want results right away “put me in that category lol”.Today JON LAMBROS went above and beyond to make sure that all my questions were answered and that I was satisfied before I left the office. thank you for being patient with me and thank you for your time, sir."
We responded:
"Thank you, Keith! I'm happy to hear that Jon provided you with the attentive and patient service you deserve. We appreciate your kind words and are always here to help with any questions or needs you may have. Let us know if there's anything else we can do for you!"
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Melody Gregory

August 18, 2025

5  out of  5
rating by Melody Gregory
"My experience was amazing my agent was very helpful and knowledgeable about everything I needed great conversations and made me feel very comfortable with the whole progress almost like talking with family. I'm extremely happy Thank you for everything.Will definitely send friends and family to you."
We responded:
"Thank you, Melody! I'm so glad to hear that you felt comfortable and well-informed during your experience with us. It's wonderful to know that our conversations made you feel at ease, almost like family. We truly appreciate your recommendation to friends and family. Let us know if there's anything else we can do for you!"
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thomas winkelmann

August 14, 2025

5  out of  5
rating by thomas winkelmann
"Even though we played phone tag, Sarah did not give up and we did finally connect. She reviewed my policy in detail and made some pertinent suggestions, and actually spent a lot of time with me on the phone (which was my choice)."
We responded:
"Thank you, Thomas! I'm happy to hear that Sarah was able to connect with you and provide detailed insights into your policy. We appreciate your patience and are glad she could assist you with valuable suggestions. If you have any more questions or need further assistance, feel free to reach out!"
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Brandon Dente

August 14, 2025

5  out of  5
rating by Brandon Dente
"I called State Farm today and got my renters liability coverage increased by 200k and it literally costed 1$ extra a month! And sarah at Tom Deberry’s office was amazing with her customers service! Thank you guys for everything!"
We responded:
"Thank you, Brandon! I'm happy to hear that Sarah provided you with excellent service and that you were able to increase your coverage so affordably. We appreciate your feedback and are here to help with any other insurance needs you might have. Thanks for choosing us!"
Profile photo of Sheri Thompson

Sheri Thompson

August 14, 2025

5  out of  5
rating by Sheri Thompson
"A friendly and professional agent, who helped me save money and get the best coverage I needed! Truly a wonderful experience."
We responded:
"Thank you, Sheri! I'm happy to know you had a wonderful experience with our office. It's great to hear that we could help you find the best coverage while saving money. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
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Lorenzo Carmelo

August 13, 2025

5  out of  5
rating by Lorenzo Carmelo
"My experience with state farm has always been wonderful, very nice compassionate people who have always kept me up to date on my insurance needs. Very highly recommended."
We responded:
"Lorenzo, thank you for your wonderful feedback! I'm happy to know that our team has been able to keep you informed and meet your insurance needs. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Alison Lang

August 13, 2025

5  out of  5
rating by Alison Lang
"Super helpful and efficient! Amy helped me set up a renters policy for my daughter in one day. I highly recommend!"
We responded:
"Thank you, Alison! I'm happy to hear that Amy was able to assist you efficiently with your daughter's policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Mary Stuewe

August 11, 2025

5  out of  5
rating by Mary Stuewe
"Every interaction I’ve had with this office has been great. Today I spoke with Sarah. They all are knowledgable, efficient, and a pleasure to work with."
We responded:
"Thank you, Mary! I'm happy to hear that your experiences with our office have been positive. Sarah and the rest of the team are dedicated to providing knowledgeable and efficient service. We appreciate your kind words and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Logan Ogletree

August 9, 2025

5  out of  5
rating by Logan Ogletree
"Outstanding service as always! Melissa your professionalism end politeness made it a very Wonderful experience. Thank you"
We responded:
"Thank you, Logan! I'm glad to hear that Melissa's professionalism and politeness made your experience wonderful. We appreciate your feedback and are always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Susan

August 8, 2025

5  out of  5
rating by Susan
"Sarah Marcum is such a great asset to the State Farm team!! She sat down with me and went over all my many insurance policies. She was so kind, knowledgeable, thorough, and extremely patient with all my endless questions! I left the office feeling completely safe and covered with my choice of using State Farm for all my insurance needs!!!"
We responded:
"Thank you for your wonderful feedback, Susan! I'm delighted to hear that Sarah provided you with such a positive experience. Her dedication to ensuring you feel secure and informed is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!"
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Avery Scoggins

August 7, 2025

5  out of  5
rating by Avery Scoggins
"I’ve never had to buy my own renters insurance before. David was super nice and helped me through everything! 100% recommend."
We responded:
"Thank you for your review, Avery! I'm happy to hear that David was able to assist you with your insurance needs. We appreciate your recommendation and are here to help whenever you need us. Let us know if there's anything else we can do for you!"
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Frederic James

August 6, 2025

5  out of  5
rating by Frederic James
"Great job year after year. 30 + years total. Sarah is fantastic."
We responded:
"Thank you, Frederic! I'm happy to hear about your positive experience over the years. Sarah is indeed a valuable part of our team, and I'm glad she has made such a great impression. We're here for any of your insurance needs!"
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Trisha Lillie

August 5, 2025

5  out of  5
rating by Trisha Lillie
"Everyone in the office has been wonderful and helpful as we’ve worked with them during a difficult time after our father’s passing."
We responded:
"Thank you, Trisha! I'm glad to hear that our team has been supportive during such a challenging time. We are committed to providing compassionate and helpful service whenever you need us. If there's anything else we can assist with, please feel free to reach out."
Profile photo of George Gonzales

George Gonzales

August 5, 2025

5  out of  5
rating by George Gonzales
"Great customer service!"
We responded:
"Thank you, George! I'm happy to know you appreciated our customer service. If you ever need anything else, feel free to reach out!"
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Miriam Zveitel

July 30, 2025

5  out of  5
rating by Miriam Zveitel
"Sarah is great!"
We responded:
"Thank you for the 5 stars, Miriam! We strive to provide you with the customer care that you deserve and appreciate your feedback!"
Profile photo of Francisco Plaza

Francisco Plaza

July 28, 2025

5  out of  5
rating by Francisco Plaza
"Melissa is awesome!!! She was very professional, knowledgeable and eager to help. All businesses need people like her."
We responded:
"Thank you for your review, Francisco! I'm happy to hear that Melissa provided you with such professional and helpful service. We agree that having team members like her makes a big difference. Let us know if we can assist with anything else!"
Profile photo of Stuart Spivack

Stuart Spivack

July 28, 2025

5  out of  5
rating by Stuart Spivack
"Sarah is very detail oriented and provides great customer service. I would highly recommend Sarah and State Farm for your personal insurance needs."
We responded:
"Thank you for your review, Stuart! I'm happy to hear that Sarah's attention to detail and excellent customer service made such a positive impression. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
Profile photo of Benda Boyett

Benda Boyett

July 26, 2025

5  out of  5
rating by Benda Boyett
"Each time I have a question, one phone call--answered! Tricia took time to find all the information I needed ....Everyone at the local leve that I have dealt with has been professional, caring, and helpful! Later, after having NO communication with corporate --I talked with Andrea Ramirez --she continued to text, get infromation not available before followup, keeping updated on two claims at once ..correcting errors etc.....very efficient and kind! Most appreciated woring with such a dependable represetative--Thank you!!!"
We responded:
"Benda, we are grateful for your kind words and thrilled to hear about your positive experience with Tricia. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Tricia exceeded your expectations."
Profile photo of Melissa Fina

Melissa Fina

July 25, 2025

5  out of  5
rating by Melissa Fina
"Dustin called me out of the blue just to check in, and see if I have any insurance needs. Normally I would just hang up on a call like that, but he has such a nice way about him and he’s not pushy. In fact, I was very unhappy with our current insurance so I spoke with him. I ended up switching over our home, auto, and umbrella policies that same day. Dustin saved us about $5000 for the year! It was fortuitous that he called at that time, and I am very happy with our decision. Thank you for spending the time on the phone with me Dustin to get everything just right."
We responded:
"Thank you for your review, Melissa! I'm delighted to hear that Dustin's approach made such a positive impact and that you found the switch beneficial. It's wonderful to know you're happy with your decision and the savings on your policies. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sheldon Minadeo

July 25, 2025

5  out of  5
rating by Sheldon Minadeo
"Incredible attention to detail, very personable and punctual! I greatly enjoyed interacting with him!!"
We responded:
"Thank you for your review, Sheldon! I'm happy to hear that you appreciated the attention to detail and found our interactions enjoyable. Your feedback means a lot to us. If there's anything else we can assist you with, just let us know!"
Profile photo of Atr

Atr

July 21, 2025

1  out of  5
rating by Atr
"This must be the worst state farm office in the country. We moved our policies to a different state farm agent that actually cares and respects her clients. The staff is unprofessional and rude at Tom Deberry. Too many other state farm agents to choose from. Everything at Tom Deberry is unpredictable including the staff and insurance cost."
We responded:
"Hello ATR, we're not able to verify that you were ever a client of ours, if you would like to message us directly with your name and some contact information, we'd appreciate the chance to reach out and see what your specific issue was with our office. We have a very kind, considerate staff who love helping people, so this seems like you may be mistaken and have not interacted with our team. I also see that you have posted 5 one star reviews in the past 5 days on various businesses in town, we're sorry you are apparently on such a bad run of local interactions. "
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david rebb

July 21, 2025

5  out of  5
rating by david rebb
"Melissa has a kind personality easy to talk to and went out of her way to help me ! Great people!! Thank You."
We responded:
"Thank you, David! I'm happy to hear that Melissa made your experience enjoyable and went the extra mile to assist you. We appreciate your kind words and are grateful to have such a dedicated team. If you need anything else, feel free to reach out!"